Frequently Asked Questions

OUR BARS & VENUES

All Signature Brew sites take accessibility needs into account and we are working to improve our facilities. At the moment, all of our bars are wheelchair accessible and we can provide table or extra service where needed. Please get in touch if you have any questions by emailing info@signaturebrew.co.uk or calling 0207 684 4664.

Although we are setting aside tables for walk-ups, we strongly recommend booking ahead to guarantee a seat. If your desired time & duration is not available, it may be that we are fully booked at that time.

  • To book a table at Signature Brew Blackhorse Road click here
  • To book a table at Signature Brew Haggerston click here
  • To book a table at The Collab click here

If we are fully booked, rest assured we have tables set aside for walk-ups.

You can cancel or amend your booking via your confirmation email from Design My Night.

Dogs are indeed allowed and we look forward to meeting them!



Orders

Whilst our beers are indeed vegan, we cannot guarantee the snacks will be, but if you place a note on your order then we can facilitate that.

The Mini Kegs generally have a BBE date of up to a month, and are best enjoyed within two days of opening. We are unable to refill the mini kegs at this time, though they are indeed recyclable, so please just pop in with your usual recycling collection and they will take it from there!

You can indeed. Please drop us an email to shop@signaturebrew.co.uk with your requirements and one of our team will be in touch to discuss possibilities.

Please get in touch with our customer service team at shop@signaturebrew.co.uk with your order number and enquiry and we'll aim to get it resolved ASAP.

All orders are processed in multiple batches throughout the day. If you need you make an amendment, please contact us on shop@signaturebrew.co.uk and we will see what we can do.



Shipping

Standard UK shipping is £6.50.
We do not currently offer international shipping via our webstore, but if you would like to get our beers overseas, please contact us at shop@signaturebrew.co.uk and we can look into facilitating this for you.

Yes, select "Collection" at the checkout to collect your order at the E17 takeaway shop.

Our team prepare orders up to 3pm each day. Any orders placed after this time will be ready the following working day.
Prepared orders can be collected from our takeaway shop, open 12pm - 5pm every day.

We do not presently, but we welcome locals collecting from our E17 brewery.



Events & Gigs

If you have tickets for one of our TBC date events, we will be in touch with confirmed dates as soon as possible. For future events check out our What’s On page.



Any other queries?

If we haven’t quite answered your query here, please drop an email to info@signaturebrew.co.uk and someone will get back to you as soon as possible during working hours (Mon-Fri 9-5PM).

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