Frequently Asked Questions

OUR BARS & VENUES

Signature Brew is reinventing what it means to be a brewery. Creating a world of incredible beer and music, built around people, passion and creativity. And everyone’s invited.

We are committed to improving accessibility at all of our venues so everyone can access our bars, events and facilities. We encourage inclusivity and equality and welcome feedback on how we can improve.

You can contact us with any questions or for more information on accessibility for any of our venues with the information below

- access@signaturebrew.co.uk
- 0207 684 4664
- Lauren Bevan, Signature Brew, Unit 15 Uplands Business Park, Blackhorse Lane, London, E17 5QJ

Accessibility Information Standard Text version
Accessibility Information Large Text version

Although we are setting aside tables for walk-ups, we strongly recommend booking ahead to guarantee a seat. If your desired time & duration is not available, it may be that we are fully booked at that time.

  • To book a table at Signature Brew Blackhorse Road click here
  • To book a table at Signature Brew Haggerston click here
  • To book a table at The Collab click here

If we are fully booked, rest assured we have tables set aside for walk-ups.

You can cancel or amend your booking via your confirmation email from Design My Night.

Dogs are indeed allowed and we look forward to meeting them!



Orders

Whilst our beers are indeed vegan, we cannot guarantee the snacks will be, but if you place a note on your order then we can facilitate that.

You can indeed. Please drop us an email to shop@signaturebrew.co.uk with your requirements and one of our team will be in touch to discuss possibilities.

Please get in touch with our customer service team at shop@signaturebrew.co.uk with your order number and enquiry and we'll aim to get it resolved ASAP.

All orders are processed in multiple batches throughout the day. If you need you make an amendment, please contact us on shop@signaturebrew.co.uk and we will see what we can do.



Shipping

Standard UK shipping is £6.50. Your order will be processed within 1 working day, and should be delivered in 2-3 days. Please note we do not process orders or deliver on weekends.
We do not currently offer international shipping via our webstore, but if you would like to get our beers overseas, please contact us at shop@signaturebrew.co.uk and we can look into facilitating this for you.

Yes, select "Collection" at the checkout to collect your order at our E17 brewery.

Our team prepare orders up to 3pm each day. Any orders placed after this time will be ready the following working day.
Prepared orders can be collected from our E17 brewery, 12pm - 5pm every day.

We do not presently, but we welcome locals collecting from our E17 brewery.



Any other queries?

If we haven’t quite answered your query here, please drop an email to info@signaturebrew.co.uk and someone will get back to you as soon as possible during working hours (Mon-Fri 9-5PM).