SIBA Brewery Of The Year 2021 🏆 Free UK shipping on orders over £65 // In your fridge in 1-2 working days

Signature Brew's Frequently Asked Questions (FAQs)

Your one-stop-shop for general questions including beer info, opening hours, collections, how to order and other such shopping cart/webstore enquiries. 
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Do I need to book a table for outdoor drinking at Blackhorse Road? 

As of April 12th we are currently open for outdoor seating. Although we are setting aside tables for walk-ups, we strongly recommend booking ahead to guarantee a seat. If your desired time & duration is not available, it may be that we are fully booked at that time.

To book a table at Signature Brew Blackhorse Road, book here.

To book a table at Signature Brew Haggerston, book here, and for The Collab in Walthamstow, book here.

If we are fully booked, rest assured we have tables set aside for walk-ups, and takeaway pints are still available to drink off-site.

How do I cancel or amend my booking?

You can cancel or amend your booking via your confirmation email from Design My Night.

Are their food options on site?

We will have food options at Signature Brew Blackhorse Road from local street food vans each week, but keep an eye on our socials for further updates. 

Are dogs allowed at your venues?

Dogs are indeed allowed and we look forward to meeting them!

How can I track my order?

For more information on tracking your order, please see more here.

Is the Pub In A Box Vegan?

Whilst our beers are indeed vegan, we cannot guarantee the snacks will be, but if you place a note on your order then we can facilitate that. 

Can I make a bulk order to separate addresses? 

You can indeed. Please drop us an email to shop@signaturebrew.co.uk with your requirements and one of our team will be in touch to discuss possibilities.

My order's arrived and there's a problem, how can I resolve this?

Please get in touch with our customer service team at shop@signaturebrew.co.uk with your order number and enquiry and we'll aim to get it resolved ASAP.

Can I click & collect my order?

Yes, select "Collection" at the checkout to collect your order at the E17 takeaway shop. 

When will my collection order be ready?

Our team prepare orders up to 3pm each day. Any orders placed after this time will be ready the following working day. 
Prepared orders can be collected from our takeaway shop, open 12pm - 5pm every day.

Can I change my order after placing it? 

All orders are processed in multiple batches throughout the day. If you need you make an amendment, please contact us on shop@signaturebrew.co.uk and we will see what we can do.

Do you do free local delivery?

We do not presently, but we welcome locals collecting from our E17 brewery.

Can I add a note to my order? 

Yes, there is a box in which you can enter a note as you place the order.

How long do the Mini Kegs last & Can You Refill Them?

The Mini Kegs generally have a BBE date of up to a month, and are best enjoyed within two days of opening. We are unable to refill the mini kegs at this time, though they are indeed recyclable, so please just pop in with your usual recycling collection and they will take it from there! 

Delivery Charges

Standard UK shipping is £6.50 through APC.
We do not currently offer international shipping via our webstore, but if you would like to get our beers overseas, please contact us at shop@signaturebrew.co.uk and we can look into facilitating this for you.

Piss Up and Skints Events

Given the recent government announcements, our team are working hard behind the scenes to schedule in new shows and dates.
Keep an eye on our socials, and we'll be sure to shout about it as soon as we are confident we can welcome you all back to our venues. If you have tickets for one of our TBC date events, we will be in touch with confirmed dates as soon as possible.

Any other queries

If we haven’t quite answered your query here, please drop an email to  and someone will get back to you as soon as possible during working hours (Mon-Fri 9-5PM).

 

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