Job Title: Restaurant Manager at The Collab

Location: London, United Kingdom

About Us:

The Collab, a collaboration between an award-winning local brewery Signature Brew and a critically-acclaimed restaurateur Paul Human, is a bustling and renowned burger and breakfast restaurant located in the heart of Walthamstow, London. With a commitment to serving top-quality food, creating a welcoming atmosphere, and delivering excellent service, we've become a favourite destination for locals and tourists alike. We are currently seeking a dynamic and experienced Restaurant Manager to lead our team and continue our tradition of excellence.

Job Summary: As a Restaurant Manager, you will play a pivotal role in the daily operations of our restaurant. You'll be responsible for maintaining the highest standards in food quality, customer service, and overall guest satisfaction. We are seeking a candidate with strong leadership, organisational, and interpersonal skills.

WHAT YOU’LL DO 

Team Leadership:

• Recruit, train, and develop a skilled and motivated team.
• Set clear performance expectations and provide regular feedback.
• Cultivate a positive working environment that encourages collaboration and teamwork.

Operations Management:

• Oversee the day-to-day restaurant operations, ensuring efficiency and excellence.
• Manage inventory, procure supplies, and maintain equipment for optimal performance.
• Establish and enforce restaurant policies and procedures.

Customer Service:

• Uphold our commitment to exceptional customer service and set the standard for your team.
• Address customer concerns and complaints professionally and promptly.
• Foster a warm and inviting atmosphere to enhance the dining experience.

Financial Management:

• Develop and manage budgets to control costs and enhance profitability.
• Analyse sales, expenses, and financial reports to make informed decisions.
• Conduct regular inventory checks and implement strategies to minimise waste and maximise efficiency.

Menu and Quality Control:

• Collaborate with the chef to maintain the quality and consistency of the menu.
• Ensure strict adherence to food safety and sanitation standards.
• Guarantee that dishes are presented and taste as per our high standards.

Marketing and Promotion:

• Contribute to marketing strategy development and execution.
• Cultivate relationships with local businesses and actively engage with the community.
• Identify opportunities for promotions, events, and special offers to drive business.

WHO YOU’LL BE

• Proven track record as a Restaurant Manager or in a similar leadership role.
• Strong leadership and team-building abilities.
• Exceptional communication and interpersonal skills.
• Solid understanding of restaurant operations, including both kitchen and front-of-house.
• Proficiency in financial management and basic accounting.
• Knowledge of food safety and sanitation regulations.
• Ability to thrive in a fast-paced environment and handle high-pressure situations.
• Flexibility in work schedule, including weekends and holidays.

Education: A bachelor's degree in hospitality management, business administration, or a related field is preferred. However, equivalent work experience will be considered.

WHAT YOU’LL GET 

• A competitive salary - £30k-£40k
• Access to TRONC based on hours worked
• Profit-share bonus
• Continuous training and development opportunities.
• Access to our Staff Rewards Package

If you are a passionate and experienced Restaurant Manager who is committed to providing outstanding service and is enthusiastic about the restaurant industry, we invite you to apply. Please submit your resume and a detailed cover letter outlining your relevant experience and qualifications.

The Collab is an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive and welcoming environment for all team members and patrons. We are a London Living Wage Employer.

Closing date for applications: 31st May 2024